As per policy of Govt. of India, no action is to be taken on anonymous complaints. However, if a complainant wishes to keep his identity confidential, there is a provision of filing complaints under Public Interest Disclosure and Protection of Informers (PIDPI) Resolution.

2nd Quarterly Pension Adalat of FY. 2023-24 for DOT/BSNL pensioners will be held on 25th August, Friday, 2023 at Shillong in the O/o the CCA NE-1, Ground Floor, CTO Building, Shillong from 11 A.M. onwards.DoT/BSNL pensioners having any unresolved grievances may send details of their grievances in proforma given below to AO (Pension), O/o the CCA NE-1 Circle, CTO Building, Ground Floor, Shillong-793001 on or before 17th of August, 2023. Also, in the Pension Adalat, there will be distribution of Pensioners ID Card and renewal of Life Certificate. Free Health check-up will also be provided to all the pensioners.

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