Web Site Policy

Copyright policy

Material featured on this Website may be reproduced free of charge after taking proper permission by sending a mail to us. However, the material has to be reproduced accurately and not to be used in a derogatory manner or in a misleading context. Wherever the material is being published or issued to others, the source must be prominently acknowledged. However, the permission to reproduce this material shall not extend to any material which is identified as being copyright of a third party. Authorisation to reproduce such material must be obtained from the departments/copyright holders concerned.
These terms and conditions shall be governed by and construed in accordance with the Indian Laws. Any dispute arising under these terms and conditions shall be subject to the exclusive jurisdiction of the courts of India.

Hyper Linking Policy

External Links Present on the Website:

At many places in this website, you shall find links to other websites/portals. These links have been placed for your convenience. Controller General of Communication Accounts is not responsible for the contents and reliability of the linked websites and does not necessarily endorse the views expressed in them. Mere presence of the link or its listing on this website should not be assumed as endorsement of any kind. We cannot guarantee that these links will work all the time and we have no control over availability of linked pages.

Links to the Controller General of Communication Accounts website by other websites/portals:

Prior permission is required before hyperlinks are directed from any website/portal to this site. Permission for the same, stating the nature of the content on the pages from where the link has to be given and the exact language of the Hyperlink should be obtained by sending a request at webadmin-cgca.gov.in

Privacy Policy

We do not collect personal information for any purpose other than to respond to you. If you choose to provide us with personal information like filling out a Contact Us form with an e-mail address or postal address, and submitting it to us through the website, we use that information to respond to your message, and to help you get the information you have requested.

  1. Our website never collects information or creates individual profiles for commercial marketing. While you must provide an e-mail address for a localized response to any incoming questions or comments to us, we recommend that you do NOT include any other personal information.
  2. If you are asked for any other Personal Information you will be informed how it will be used. If at any time you believe the principles referred to in this privacy statement have not been followed, or have any other comments on these principles, please notify the concerned through the contact us page.
  3. The use of the term "Personal Information" in this privacy statement refers to any information from which your identity is apparent or can be reasonably ascertained.
     

Content Contribution, Moderation and Approval Policy (CMAP)

Following this policy, we provide a role-based Content Management system. This CMS helps the website team in giving role specific access of administrator panel to different Users. The Web administrator will also be able to manage information specifically meant for internal use, which will be viewable to all members after the successful login. Admin can create the users by assigning him a particular role and Module to which functions of a particular user are limited. Separate login of maker and checker have been created for the field units for uploading/modification of the data. The sections of CGCA office after approval of their Competent Authority, requests the IT section of CGCA office for uploading/modification of the data on the CGCA website. After the modifications made on the website as per the request by any section of O/o CGCA, concerned section is intimated for verification of data.

CMAP policy ensures that All information about the department, useful for the citizen and other stakeholders, is present in the "About Us" section and mechanism is in place to keep the information up to date. The WIM and its team ensure that the content on the website is always authentic, up-to-date and obsolete information or services removed.

Web Content Review Policy

The web Administrator and the assigned Personnel's will have the responsibility for reviewing the content of the website on Quarterly basis and keep the information up-to date. A proper workflow should be followed before final updation of content on the website.

Content Archival Policy

Content Archival Mechanism is in place to ensure that all outdated announcements are removed from the website or moved to archive. This will help website team in ensuring that the expired contents are removed from the main website. The outdated data will be kept in the database for one years and shall be deleted from the data base afterwards. The content is being monitored on monthly basis to ensure that no expired/outdated is available on the website..

Website Security Policy

Website requires security clearance certificate before hosting any website in its data centre. The new website has been audited by Cert-in empanelled auditor and all the vulnerabilities have been fixed. Upon completion, security clearance certificate of cert-in empanelled auditor has been received.
Following the above guideline, the security audit of the website is being done regularly through third part vendor and also by NIC. Further, it is ensured that website is free from all vulnerabilities and immediate action is taken by this office as and when any vulnerability is reported by NIC.

Note: A periodic check on the requirement of security certificate is recommended to the web information manager in case there are changes in the functionality or any other environmental changes.

Website Monitoring Policy

Under the Website Monitoring Policy, it is advised to monitor on monthly basis to address and fix the quality and compatibility issues around the following parameters:

  • Functionality:

    All modules of the website are tested for their Functionality for their smooth working.This is monitored fortnightly.

  • Performance:

    All important pages of the website are tested for the download time.Open source tool is used to check the performance of the website. This is monitored fortnightly.

  • Broken Links:

    The website is thoroughly reviewed to rule out the presence of any broken links or errors.This is monitored on monthly basis using open source tool.

  • The Hosting Service Provider possesses state-of-the art multi-tier security infrastructure as well as devices such as firewall and intrusion prevention systems.

Contingency Management

The presence of the website on the Internet and very importantly the site is fully functional all the times. It is expected of the Government websites to deliver information and services on a 24X7 basis. Hence, all efforts should be made from User Department Web Information Manager to minimize the downtime of the website as far as possible.

In case of any defacement and data corruption, quick action needs to be taken by the respective authorized personnel for the same.

Terms & Conditions

This official website of the Controller General of Communication Accounts has been developed to disseminate information to the general public. Though all efforts have been made to ensure the accuracy and correctness of the content on this website, the same should not be construed as a statement of law or used for any legal purposes.

  • The web contents are subject to change without any prior notice from Controller General of Communication Accounts website.
  • In no event will Controller General of Communication Accounts be liable for any expense, loss or damage including, without limitation, indirect or consequential loss or damage, or any expense, loss or damage whatsoever arising from use, or loss of use, of data, arising out of or in connection with the use of this website. In case of any variation between what has been produced on the website about Act, Rules, Regulations, Policy Statements etc and that contained in the relevant Act, Rules, Regulations, Policy Statements etc, with the department the latter shall prevail .
  • Links to other websites that have been included on this website are provided for public convenience only.Controller General of Communication Accounts is not responsible for the contents or reliability of linked websites and does not necessarily endorse the view expressed within them. It is also not guaranteed that the availability of such linked pages at all times.
  • Material featured on this website may be reproduced free of charge. However, the material has to be reproduced accurately and not to be used in a derogatory manner or in a misleading context. Wherever the material is being published or issued to others, the source must be prominently acknowledged. However, the permission to reproduce this material shall not extend to any material which is identified as being copyright of a third party. Authorization to reproduce such material must be obtained from the department/copyright holder concerned.