CGCA's Desk

The Government of India, under the leadership of the Hon’ble Prime Minister, is advancing the vision of “Minimum Government, Maximum Governance” by promoting transparent, paperless and technology-driven public services. In this framework, the Office of the Controller General of Communication Accounts (CGCA) plays a central role in supporting the Department of Telecommunications (DoT) in its transition to a policy-focused, digitally enabled organisation.

Established as an Apex-level post of the IP&TAFS cadre, the CGCA oversees and coordinates the functioning of 28 field units across the country. Our responsibilities include assessment and collection of License Fee and Spectrum Usage Charges, support for spectrum auctions, monitoring of USOF schemes, financial management, internal audit and cadre Group C cadre management.

A major priority for the O/o CGCA remains disbursement of retirement benefit of telecom pensions for nearly 4.7 lakh pensioners of DoT and BSNL through online pension processing system SAMPANN, with numbers expected to rise significantly in the coming years. Through digital reforms, streamlined processes and enhanced oversight, we continue to address long-standing challenges related to delays, manual interfaces, reconciliation and grievance redressal.

Moving forward, the CGCA is committed to strengthening technology adoption, improving service delivery, and ensuring accountability in all financial and administrative functions. With sustained effort and collaboration, we aim to support DoT’s mission of effective governance and contribute to India’s rapidly evolving telecommunications landscape.