I.  Pension:-

• 1.  Monitoring payment of pension to Telecom, BSNL, MTNL and VSNL Pensioners by Controller of Communication Accounts (CCAs)
• 2.  Monitoring of revision of pension cases for regular and pay commission related
• 3.  Monitoring of monthly Superannuation pension cases/Service Book (S.B.) maintenance and verification
• 4.  Monitoring pension contribution
• 5.  Monitoring life certification of pensioners
• 6.  Pension grievances raised with CCA Offices.
• 7.  Monitoring of pension grievances in Centralized Public Grievance Redress And Monitoring System (CPGRAMS) /complaints forwarded from O/o Minister/Secretary (T) /Member (F) / complaints of pensioners
• 8.  Review holding of pension Adalat in CCAs and the outcome
• 9.  Conduct of Apex Level Pension Adalat
• 10.  Monitor and review Status of Work Report (SWR) monthly, prepare all the statement and reports related to SWR
• 11.  Submission of CCA wise monthly report to Department of Telecommunication (DoT, HQ) on pension status/ revision/ Pension Grievances (PG) portal/ other reports etc.
• 12.  All information/ statistics related to pension work to be submitted by CCAs for review to Controller General of Communication Accounts (CGCA) for review by CCAs. CGCA office to present a monthly consolidated report on pension matter to DoT HQ.