The role of this office has evolved and enlarged from a purely Government pension settlement office to that of a field office of Department of Telecom responsible for collecting Telecom revenue, disbursement of Universal Service Obligation (USO) subsidy, monitoring of various USO projects and many more functions of a Government Department.

Now after implementation of SAMPANN and introduction of PDA in Department of Telecommunication, CCA Odisha also shoulders the responsibility of the Pension Disbursing Authority of the retired BSNL as well as DoT Employees. Moreover, apart from settlement of pensionary benefits (Pension, Gratuity and GPF etc.) of BSNL and DoT employees and other audit works this office is taking the agenda of DigiDhan Mission by organising awareness camps/fairs for telecom retailers to showcase those different means of digital transaction for creation of a corruption free India.

CCA Odisha organizes many awareness programmes/development works for publicity as well as expand the visibility of the organisation.

Main functions of the CCA Orissa are as under:

(A) License Fee & Spectrum Charges:

Receipt and Collection of LF & Spectrum Charges after verification of AGR. Maintenance of FBG of all the Telecom Operator.

(B) Universal Service Obligation:

Monitoring Agency for all the USO Projects in Orissa Telecom Circle. Settlement of USO subsidy Claims. Verification of claims from data and field inspections. Acting as coordinating Office between State Govt. and Telecom Operators, Infrastructure Provider as well as facilitator for Mobile Infrastructure Project.

(C) Terminal Benefits Payments to DoT & BSNL Employees:
  1. Issue of Pension Payment order (PPO)
  2. Issue of Death cum Retirement gratuity (DCRG)
  3. Leave encashment & CGEGIS payment for Gr. A only
  4. Final Payment of GPF
  5. Audit of Pension Vouchers
  6. Payment of Pension and other pensionary benefits as PDA.     
(D) Miscellaneous Functions: 
  1. Maintenance of Broad Sheets for HBA/Car/Scooter/Leave Salary & Pension Contribution and GPF.
  2. Represents on behalf of Secretary DoT in Legal Cases
  3. Budget, Cash, Accounting, Bank reconciliation, Administration and Staff matters
  4. Liaising for settlement of Arbitration cases of BSNL and Hon'ble MPs
  5. Any other function as and when assigned by DoT HQ