Functions :-

(a)  Out of 13 SSAs of BSNL, 6 SSAs (Sambalpur, Balangir, Rourkela, Koraput, Phulbani and Bhawanipatna) are in the Western part of Odisha. Approximately 35% of Telecom pensioners/family pensioners reside in this region. Sambalpur sub office caters to the needs of these pensioners/family pensioners and addresses their greivances.

(b)  Pension Adalats and DLC camps are held at Sambalpur sub office for pensioners/family pensioners of Western Odisha.

(c)  Collection of KYPs, Life Certificates/digital life certificates and other necessary documents from pensioners/family pensioners of Western Odisha. 

(d)  The Telecom Licensees of Western part of Odisha are catered.